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Testimonials

It was my first time

It was my first time going to this place and they were all great from the receptionist upfront to the doctor checking my eyes they didn’t even make it seem like I was at a doctors appointment. Seems like a really great place.

5
- Jason L

I have no regular eye doctor

I have no regular eye doctor, and woke with a serious issue in my eye. I called at 8 am. I was in at 10 am, short wait, and… they took a sliver of metal out of my eye and removed most of the rust that developed. Bam bing boom! Everyone was awesome and nice. It was a great experience.

5
- Robert W

I can’t say enough wonderful things about all the staff at the White River Family Eye Care!

I can’t say enough wonderful things about all the staff at the White River Family Eye Care! I have been a patient for the last few years and they have never been anything but SUPER FANTASTIC every time! I would like to send a special THANK YOU to Nicole who is such a cheerful and happy receptionist! Every time I come in she greets me with a smile and a genuine desire to help in any way she can! She is truly an outstanding receptionist! She makes it fun to go in! I was there recently to get my new glasses adjusted. I had the pleasant opportunity to work with Melissa during my visit! Melissa was so patient and methodical about the changes she was making to the fit of my new glasses! I am so impressed with the great job she did! My new glasses are now very comfortable! I look forward to the opportunity to work with Melissa again in the future! If you re looking for a new eye care office, I would strongly encourage you to come to the White River Family Eye Care! Their staff and providers are top notch and as soon as you walk in the door you are treated like family!! THANK YOU ALL for taking such great care of me and my vision!!

5
- Sherry G

This was a wonderful change from my previous provider

This was a wonderful change from my previous provider. Instead of seeing a tech for 75% of the visit, Dr. He provided 100% of my care, conducting all aspects of my evaluation. Dr. He was delightful, informative and so very nice. I am so happy that I found WR Family Eye care. As an extra bonus, the facility is beautiful and all the support staff are friendly and welcoming . The entire exam took 1 hour, vs. 2 1/2 ( mostly wait time) at my previous provider.

5
- Judith L

Wonderful and Friendly staff

Wonderful and Friendly staff. I had my yearly eye exam today and I was in and out in less than an hour. The staff at the front desk were very helpful and friendly. The nurse and the doctor explained each test that they were doing and why they do them. If your new to the area and are looking for a great eye care facility with a friendly and helpful staff I highly recommend White River Family Eye Care.

5
- Bill F

My experience at Hanover Eye Care was great

My experience at Hanover Eye Care was great. I didn’t feel rushed when giving my history. It was clear that the staff talked to each other. My exam was thorough to the point I learned something new after 35+ years of going to an ophthalmologist. My worries were eased about a potential issue. All in all 5 stars!

5
- Nikki R

I like the Hanover location!

This is a wonderful resource. My visit today met my needs in every conceivable way. Pleasant surroundings, excellent medical care, polite and helpful people. I like the Hanover location! Very convenient, although the WRJ site is also great.

5
- Linda E

Right off the bat, we were so impressed

My daughter and I recently started seeing Dr. Morris. Right off the bat, we were so impressed with his calming and warm demeanor. I’ve always been very squeamish about my eyes, and going to the eye dr is usually not a pleasant experience for me. Dr. Morris put me right at ease and was very patient and understanding with both me and my daughter. Their optician Miranda is fantastic, she was able to narrow down our choices and we had so much fun working with her! We both ended up finding some really beautiful glasses, (they have one of the best selections around!) The entire staff is so friendly and genuinely nice. We will be patients of Dr. Morris for many years to come!

5
- Lisa B

You are greeted with a smile and friendly conversation

Everyone in the office is extremely nice and welcoming. You are greeted with a smile and friendly conversation. A comfortable and relaxing atmosphere to wait until your appointment. I had an appointment with Dr. He, and she was easy to talk to and very relatable. Every aspect of the appointment was explained before it happened, and I never felt nervous because of it. Accommodating me to look at glasses on a later day was the cherry on top. Being New Years Eve I was ready to go home, and the ability to decide on frames later was great. I haven’t been to this office for a few years, but it was amazing then as it is now.

5
- Ashley M

Best eye doctor appointment ever

Best eye doctor appointment ever. These optometrists know what they’re doing and they definitely know how to treat you well and listen to you. You’ll be glad you came here.

5
- Andy D

Dr. Bernal is patient centered

Dr. Bernal is patient centered, professional, knowledgeable and thorough. The supporting staff at White River also offer excellent care and prompt attention. Thank you!

5
- Kathie H

Outstanding and thorough exam by Dr Dufour

Outstanding and thorough exam by Dr Dufour. Support staff at the front desk and technicians are knowledgeable and help.

5
- Claudia B

The whole staff did a great job

The whole staff did a great job. Brought my daughter in for an eye exam. When it was all done she had to get glasses. Dr He did a great job making her feel comfortable and was very patient With her. Nicole the did a amazing job helping her find glasses that would fit her and showed her things about glasses that will keep her happy and comfortable for a long time time. Thank you to both of them for all there help.

5
- Cameron D

I was new to the area and trying to find all new medical professionals/practices

I was new to the area and trying to find all new medical professionals/practices, and White River Family Eye Care was such a breeze! It’s easy to make an appointment at a preferred time, they have a great glasses selection, and Dr. He gave me so many contact samples/options so I could figure out what was best for my eyes with no pressure or hasty decisions necessary. 10/10 would recommend

5
- Emma S

Vera P

I wish all my medical appointments were as pleasant and courteously handled as the experience I always have at White River Family Eyecare! – Vera

5
- Vera P

Danielle K

Dr. Morris was awesome! Very thorough and very friendly. Both my husband and I really liked him and have already referred co-workers and friends to him!

5
- Danielle K

Sherry G

There is nothing you can do to improve what is already an OUTSTANDING group! Every time I go to the clinic I am met with smiles at the reception desk! The staff here are amazing! They are always so cheerful and helpful! Dr. He continues to treat me for a challenging eye issue and she has done an outstanding job! My eye issues are resolving thanks to her unwavering support and recommendations! I would highly recommend the White River Family Eyecare group! They treat you just like family! Thank you all!!

5
- Sherry G

Lori A

I love the reminders via email and text- the office staff is excellent, a welcoming smile as you come through the door- well it goes a long way to making me feel like I matter. Thank you!

5
- Lori A

Cole J

The care and service was excellent. Dr Pittman was very good with my 4 year old. Although usually an anxious child the dr was able to make him feel calm and the experience enjoyable. Highly recommended practice and Dr.

5
- Cole J

Beatrice P

Overall, the best eye doctor appointment I have ever had. I feel like the doctor had time to answer my questions and didn’t rush off to another patient. This was a really snowy morning, too. The rest of the staff was super friendly. Thank you.

5
- Beatrice P

Chandler H

Professional on a level that is personable. I know, it sounds ridiculous, and why am I talking about my optometrist with the enthusiasm reserved normally for rating wedding planners… or for something exciting? I was a regular customer of Dr. Brannen – to this day a great practitioner himself. I feel that within a handful of visits – the last one being over 18 months ago – they have kept tabs on my optical situation, and can serve my requirements. I’m going to keep going, of course, as long as I live locally, and probably getting a reasonable deal – financially – on Hanover Eyecare’s durable but eye-catching eyewear.

5
- Chandler H

Katherine O

I recently was in to purchase eyeglasses. The optician, Miranda, was so helpful. Not only did she help me pick out my frames, she educated me on why a pair of frames would be better than another pair. She took the time to talk to me about my lens options in a way that I could understand! I shopped all over the Upper Valley for glasses and chose to purchase with you because of her. Outstanding and kudos to Hanover Eyecare!

 

5
- Katherine O

Cheryl O

The best in every way. I have been going over 15 years (since I moved to VT) and have always been extremely appreciative of the knowledge, ethics, up to date machines, thoroughness, caring and friendliness. Also, a very inviting and clean facility. The Dr. that I see has always been fantastic to me and my case. I really treasure her and this practice.

5
- Cheryl O

Pam F

Our appointments at this office are always pleasant. The doctor and staff are professional, knowledgable while also being down to earth and relaxed. They explain everything they are doing before they do it and give full explainations about results in terms you can fully understand. It is always a pleasure for both me and my kids.

5
- Pam F

Hilary L

Had a great experience at this office! From the ease of making my appointment, being greeted and welcomed by the staff, to my visit with the optometrist, Dr. Pittman. The doctor was very thorough, he listened to my questions and explained the answers in a way that I could understand. Thank you! His technician was kind and really knew her stuff! The eyeglasses are BEAUTIFUL here! The optician Miranda was so excited to show me some new eye wear they had just gotten in and I just fell in LOVE with her. She made the experience complete with her knowledge, upbeat attitude and professionalism! I will absolutely be back for another pair of glasses!

5
- Hilary L

Emma S

I was new to the area and trying to find all new medical professionals/practices, and White River Family Eye Care was such a breeze! It’s easy to make an appointment at a preferred time, they have a great glasses selection, and Dr. He gave me so many contact samples/options so I could figure out what was best for my eyes with no pressure or hasty decisions necessary. 10/10 would recommend

5
- Emma S

Emily M.

I’ve been using White River Family Eye Care for as long as I can remember. They have always been courteous, friendly, and helpful. I’ve seen a few of the doctors there over the years, and have always had a great experience. Definitely recommend them!

5
- Emily M.

Connor L

The ladies at the front desk have always been very helpful and empathetic when I have problems such as ran out of contacts and unaware of FDA prescription expiration law with next available appointment two months out.

5
- Connor L

Jennifer C.

This was my first visit to White River Family Eye Care, and it couldn’t have been a better experience for an eye appointment. The office is clean and comfortable, the staff are friendly and considerate, the doctor and her assistant were approachable, thorough and professional, and I found an ideal pair of frames with the help of the optician right there on site. So convenient! I recommend them wholeheartedly.

5
- Jennifer C.

Patricia S

Our family has been with White River Family Eye Care for a few years. My eldest daughter found them and we all switched over.Excellent care from Dr. Dufour, she is always spending the time with her patients to give them a thorough examination. She explains all that she is doing and what she is looking for when examining your eyes.The service is great when trying to choose the right frames, they don’t push the expensive ones on you. They let you choose what fits your budget the best.

5
- Patricia S

Cheryl S.

The best in every way. I have been going over 15 years (since I moved to VT) and have always been extremely appreciative of the knowledge, ethics, up to date machines, thoroughness, caring and friendliness. Also, a very inviting and clean facility. The Dr. that I see has always been fantastic to me and my case. I really treasure her and this practice.

5
- Cheryl S.

Ali P.

Hanover Eye Care provides professional, relationship based care. They offer wonderful customer service and excellent care. The ease of making an appointment is much appreciated and they are very conveniently located. I highly suggest choosing them for your eye care needs. -Ali

5
- Ali P.

Michael S.

Dr. Brannen has been my optometrist for years. He’s provided great care over that time. Examinations, glasses, lenses: all in one place from some who’s highly experienced. That’s the kind of person I want looking after my eyes.

5
- Michael S.
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