Everyone in the office is extremely nice and welcoming. You are greeted with a smile and friendly conversation. A comfortable and relaxing atmosphere to wait until your appointment. I had an appointment with Dr. He, and she was easy to talk to and very relatable. Every aspect of the appointment was explained before it happened, and I never felt nervous because of it. Accommodating me to look at glasses on a later day was the cherry on top. Being New Years Eve I was ready to go home, and the ability to decide on frames later was great. I haven't been to this office for a few years, but it was amazing then as it is now.